Information Technology (IT)
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Data Engineer, Product Intelligence
Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers. And we live our mission by allowing individuals to choose the workstyle (remote, hybrid or in-person) that best suits them!
The Data Team empowers data informed decision making across Zoom. We know that to deliver customer happiness we need to build best in class products. We support this by empowering Product with behavioral insights to help them build better products. While providing these insights, we also need to ensure that we’re meeting the consent, privacy, and regulatory needs of hundreds of millions of users worldwide.
This role will be part of the Product Intelligence team and will be collaborating closely with other data engineers, data analysts and data scientists. The Product Intelligence team works very closely with the Product team to extract insights and build ML models around user behavior that help build better products and user experiences. This role will work closely with Product, Engineering and Big Data team to help ensure the success of data initiatives to support all of Zoom’s products. The ideal candidate will have experience building and maintaining data pipelines as well as transforming that data into consumable data models that takes business context into account. This individual should demonstrate strong communication skills, collaboration and an intellectual curiosity. Does this sound like you? Come join us!
Design, build and maintain ETL/ELT pipelines.
Implement data monitoring, including basic data quality checks.
Transform raw data into scalable, performant data models that would be consumed by data analysts and data scientists.
Design, build and update foundational analytics data models that simplify analyses across the products.
Implement best practices to ensure high quality, robust data.
Degree in a computer science, software engineering
Minimum of 6+ years (3+ with advanced degree) experience working in an engineering role
Strong communication skills, both written and verbal
Proficient with Python
Advanced SQL ability including dimensional modeling and data model design
Proficiency in data principles, data architecture & data modeling
Experience developing orchestration/scheduling jobs (preferably Airflow)
Experience with cloud platforms (preferably AWS) and Spark
Analytical problem solving skills
Previous experience working with product/user data
Experience with dbt is preferred
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at firstname.lastname@example.org.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.
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