Data Architect

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

The Data Science team lies at the foundation of Zoom’s success - you'll be working cross-functionally with teams of engineers, scientists, marketers, and product professionals on some of the most critical projects in the company - whether it's exploratory research to predict user behavior, or running experiments to optimize untapped areas of growth, or developing machine learning models that deliver “happiness” to our users more consistently and at scale. 

If you are passionate about data engineering and looking to join a fun and fast-moving team, we’d love to meet you! Our team is taking Zoom's data culture to the next level by integrating predictive models into our infrastructure, and we are looking for someone like you to help us get there!

Responsibilities:

• Architect, design, develop, and implement large-scale distributed systems that process large volume of data with specific focus on marketing technologies such as Google Analytics, Optimizely, Event and Anonymized ID Tracking; focusing on scalability, latency, efficiency and fault-tolerance in every system that you build

* Integrate data from a wide array of technologies into a seamless, privacy-conscious data ecosystem and connecting the data to downstream systems/services.

• Take ownership of a vaguely defined major business problem or product vision, translate it into executable technical design and roadmaps to solve the problem or realize the product vision

• Demonstrate technical skills to go very deep or broad in solving classes of problems or creating broadly leverageable solutions

• Own multiple systems across big data platforms, and work with engineers, product managers, and engineering leaders to identify opportunities for business impact

• Participate in setting a vision and objectives for the team in alignment with business and market needs

• Role model for behaviors such as – being data intensive while approaching everyday problems with scientific temperament and rigor, having customer-first mind-set, maintaining highest standards for operational and engineering excellence

• Coach engineers by providing oversight and direction across different engineering efforts

• Raise the bar by improving the team’s definition of best practices and architecture with deep domain knowledge

• Demonstrate the belief that you can achieve more as a team and that the whole is greater than the sum of its parts and rely on others’ candid feedback for continuous improvement

Requirements:

• Strong sense of ownership, focus on quality, team orientation, design thinking, responsiveness, efficiency and innovation.

• Ability to work with distributed teams in a collaborative and productive manner and possessing excellent communication skills.

• 7+ years of experience in building large scale products, distributed systems in a high caliber environment, with frameworks and abstractions that are reliable and reusable

• Advanced knowledge of Javascript and at least one other programming language.  Very comfortable with github/gitlab.

• Have hands on experience with big data systems such as Hadoop, Hive, Spark, Presto, Kafka and Flink to design and build out highly reliable, performant, ETL pipelines. 

• Experience handling sensitive customer data in order to maintain compliance with data protection standards such as HIPPA / GDPR and CCPA.

• Experience in handling and triaging complex production issues

• Good understanding on Cloud Native Architecture

• Solid understanding of building and integrating with stream-based and as well as RESTful APIs and/or GraphQL

• Prior exposure to AWS, Azure, GCP, and cloud native databases such as Redshift and Snowflake.

• Experience with SRE practices, including operational architectures, observability, reliability, availability and scalability

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

• Hear from our leadership team

• Browse Awards and Employee Reviews on Comparably

• Visit our Blog

• Zoom with us!

• Find us on social at the links below and on Instagram

• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.