CTO & CPO Exec Comms

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

As part of the executive communications team, this role will be responsible for promoting the vision and mission of Zoom through the voice of the CTO and CPO (Chief Product Officer). Your responsibilities include creating and executing communications strategies, understanding the company business, technology, and mission, and developing new programs to communicate the Zoom message.  You will create consistent and uniform internal messages to employees, develop external content and thought leadership across a variety of topics, and align closely with the communications organization to ensure message alignment.

This is a terrific role for an experienced executive communications leader and strong writer who enjoys partnering directly with senior executives to create a platform that advances the company’s priorities and maximizes the voice of our top executives. This role will report to the CEO & Executive Communications Lead.

Key Responsibilities

• Developing and executing internal and external communications strategies, including thought leadership initiatives 

• Conceptualize, write, and edit communications for the CTO and CPO  including broad employee messages, all hands, byline/blog content, scripts, and keynote speeches for Zoomtopia and other high-profile external events

• Drafting concise yet thorough briefing materials used to prepare  for engagements

• Plan and execute on the frequency and channels of communication while coordinating with stakeholders across the business/company

• Partnering and collaborating closely with the PR, AR, social media, and internal communications teams

• Elevating the exec voices on specific topics aligned with Zoom’s strategy, including innovation, sustainability, diversity, and digital equity through a mix of speaking engagements, published written pieces, internal communications, and social media

• Partnering closely with the sales and partner teams on major partner and customer engagements that require communications support

• Ability to act quickly and provide communications counsel and drafts for rapid response situations 

Qualifications

• 10+ years of experience with B2B executive and internal communications

• Experience building and executing executive communications programs, developing the content, and managing them to scale

• Ability to gain trust and have a seat at the table with C-level executives 

• A gifted storyteller and writer who can embody the voice and perspective of others; experience in speech writing, creating executive content as well as messaging and talking points

• Ability to maintain excellent business judgment in a fast-paced tech environment

• A passion for driving company culture and our core value of Care, both within Zoom and via external communication opportunities 

• Confidence and skill to help guide senior executives to ensure priorities are reached

• Strong written and verbal communication, project management, and multimedia skills

• Strategic thinker with a strong grasp on global issues, current events, and business/technology trends

• Extremely organized and results-focused with an ability to think, plan, and execute multiple projects simultaneously in an organized fashion

• Ability to thrive in a fast-paced environment while calmly adapting to change as needed

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

• Hear from our leadership team

• Browse Awards and Employee Reviews on Comparably

• Visit our Blog

• Zoom with us!

• Find us on social at the links below and on Instagram

• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.