Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
We are looking for a Commercial BDM/Account Executive with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with mid market clients (employee count of 251 to 1,000) to provide them the right Zoom services that meet their video, phone and online meeting needs.
Working in a defined territory, you will proactively engage with targeted companies, as well as follow up and close on various lead sources. Experience selling Telephony, Contact Centre and related services is a must.
Meet or exceed sales and product objectives
Effectively qualify leads and identify prospect needs, engaging technical resources as required
Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
Utilize solution-selling techniques to effectively guide sales process to close
Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
Upsell and leverage business from new and established customer relationships
Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Forecast sales activity and revenue achievement while creating satisfied customers
Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
Keep informed of product line, competition and industry trends that may impact client business activities
Strong Partner/Channel experience would be desirable
Minimum of 8 years of direct sales experience in a SaaS/Cloud environment
Experience selling Telephony, Contact Centre and related services
Experience of selling to the ANZ market, ideally at mid-market level or higher
This position requires the ability to hunt into new accounts, develop and maintain business within existing accounts and manage complex sales situations and large projects
Referenceable acquisition experience is mandatory, as is the ability to identify prospects using various tools such as Navigator, ZoomInfo, ASX etc
Demonstrated excellence in presentation skill with ability to build relevant, strategic messaging
Presence and proficiency in social media such as LinkedIn preferred
Strong collaboration and relational skills
Business forecasting, pipeline development and management skills are required
A proven track record of closed sales, client satisfaction, & team work
Must have strong verbal skills with consultative professional business acumen
Must be detail oriented, organized, ethical, responsible, & self-motivated
Salesforce CRM experience preferred
Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
BA/ BS or equivalent experience
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at firstname.lastname@example.org.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.
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Fraudulent Employment Offers
Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.
Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.
Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact email@example.com.
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