Account Executive, Small Medium Business (Acquisition)

About This Role

We are looking for an Account Executive Small Medium Business (SMB), Acquisition team with the right energy, competitive spirit, personal drive and track record of success in sales. This position involves working with small to medium business clients (employee count of 11 to 50) to provide them the right Zoom services that meet their video and online meeting needs. Working in a defined geographic territory, you will proactively engage with targeted companies, as well as follow up and close on various sources of inbound leads. This role represents Zoom and is employed by KMC.

***Please note, this is a remote role and you must be able to work shift patterns that are aligned to US working hours***

Responsibilities:

• Meet or exceed sales and product objectives

• Effectively qualify leads and identify prospect needs, engaging technical resources as required

• Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)

• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs

• Utilize solution-selling techniques to effectively guide sales process to close

• Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns

• Upsell and leverage business from new and established customer relationships

• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates

• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

• Forecast sales activity and revenue achievement while creating satisfied customers

• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate

• Keep informed of product line, competition and industry trends that may impact client business activities

• This is a shift based role that follows USA working hours

Requirements:

• 2+ years of Account Executive experience in a technology company

• Direct SaaS/ Cloud selling experience

• UCaaS or SaaS solutions selling experience preferred

• Outbound sales experience

• This position requires the ability to hunt into new accounts, develop and maintain business within existing accounts and manage complex sales situations and large projects

• Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging

• Presence and proficiency in social media such as LinkedIn preferred

• Strong collaboration and relational skills

• Business forecasting, pipeline development and management skills are required

• A proven track record of closed sales, client satisfaction, & team work

• Must have strong verbal skills with consultative professional business acumen

• Must be detail oriented, organized, ethical, responsible, & self-motivated

• Salesforce CRM experience preferred

• Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]

On top of your salary, here are the exciting benefits you can look forward to:

•  HMO with free dependents

•  Zoom Leave Monetization

•  Medical Cash Allowance

•  Optical Reimbursement

•  Bereavement Assistance

•  Annual Performance Bonus Paid Leaves & Sick Leaves

•  Family Day, Hospitalization & Bereavement Leave

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Explore Zoom:

• Hear from our leadership team

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• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.