Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
**This role is based in Singapore**
We are looking for an Account Executive (Malaysian market) with the right energy, competitive spirit, personal drive and track record of success in Sales. This position (based in Singapore) involves working with our Vietnamese Enterprise clients (~10,000 employees and above) to provide them the right Zoom services that meet their video, room systems and online meeting needs. Working in a defined geographical territory you will proactively engage with targeted companies, as well as follow up and close on various sources of inbound leads.
Meet or exceed sales objectives at the enterprise level
Effectively qualify leads and perform needs assessment, engaging technical resources as required
Create client presentations, proposals and coordinate quarterly business reviews
Conduct high-level conversations with C-level and VP-level Executives
Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
Upsell and leverage business from new and established customer relationships
Utilize CRM solution to provide timely and accurate sales activity tracking and status updates
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
Keep informed of the product line, competition and industry trends that may impact client business activities
Leverage key customer relationships for video testimonials and case studies
Solid experience of selling to the Malaysian market, Enterprise sector
10+ years of Enterprise Sales / Account Executive experience in a technology company
Experienced selling Video Collaboration, Cloud solutions, SaaS or UCaaS.
Presence and proficiency in social media such as LinkedIn
This position requires experience prospecting net new logos, develop and maintain business within existing accounts and manage complex sales situations / large projects
Strong collaboration and relationship-building skills
Business forecasting, pipeline development and management skills are required
Proven client satisfaction, proven track record, & strong team player
Experience conducting product demonstrations with the ability to build relevant, strategic messaging
Familiar working in a quarterly sales target environment
Direct Sales experience, in a greenfield environment
Customer Acquisition in the market defined by this role
Must have strong verbal skills with consultative professional business acumen
Must be detail-oriented, organized, ethical, responsible, & self-motivated
Salesforce CRM experience preferred
Strong Internet research skills with excellent Microsoft Office literacy [Excel, Outlook, Word, PowerPoint]
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at email@example.com.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.
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Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.
Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.
Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact firstname.lastname@example.org.
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