"I really like being able to see tangible impact. I think that's something that a lot of engineers at Zoom can resonate with. It's a committed process where if you want to make something happen, you are pretty likely going to see it in an upcoming release."
We are problem-solvers that design solutions for cutting-edge AI problems with our customers and users in mind, working across several Natural Language Processing areas – such as Speech-to-Text, translation, and conversation AI – to improve our products. You assist the team by researching state of the art ML models, building services that support Zoom, collaborating with internal teams to integrate services, and analyzing models to measure and improve on AI/ML performance.AI/ML Roles
"As an engineer, I've had the ability to grow and learn from other engineers within Zoom. That's helped me not only to challenge myself within Zoom but overall in my career and goals. A huge part of taking on these projects has been ownership. I think having this culture of ‘if there's something that you feel like could be done, we want you to take ownership to create those things’ has been amazing. It’s allowed me to challenge myself to go to the next level, but with a flexibility that I really enjoy."
Our teams design and use various models – such as machine learning, neural network algorithms and architectures, and image/video processing algorithms – to build the best meetings possible. Through analyzing large amounts of audio and video data, we conduct research and performance evaluations to create better experiences.Audio & Video Engineering Roles
"The spirit of wanting to see each other succeed and lifting each other up is really exciting. We're trying to solve these challenges of communication at scale across the entire globe, so you're constantly being presented with really deep, fundamental questions about the future of communications. Being able to turn to your colleagues and feel like you're pioneering what those answers are going to be is a really invigorating process that builds a camaraderie among the team."
We develop and manage all of Zoom’s internal applications and systems where information is stored, including Workday. Our teams support Zoom’s infrastructure, helping other internal teams understand information storage and various technological systems.CIO Roles
"When I look for jobs, there are three things that are very important. Number one, having challenging projects. Number two, the people I work with. I want to work with great people: not only are they smart, but they are humble and willing to help each other. Number three, the company. I want to say to my family and friends that I work for this company, and I'm proud of it. The company also tries to make the employees happy. That's why I chose Zoom."
Use your knowledge of native desktop client application programming to help scale Zoom’s programs on various platforms. Through close collaboration with teams such as product designers, project and product managers, and DevOps, you will help resolve product issues and drive engineering releases to enhance application performance and delight customers.Client Engineering Roles
"The exciting and rewarding part about working at Zoom is being able to create change. Everyone around you has so much empathy and wants to collaborate and solve the problem. At Zoom, your colleagues will hear you and care about you. They will work on the issues that matter and find a solution that works for you. I think this is one of the things that is fundamentally different about Zoom compared to other enterprises."
We focus on delivering a best in-class ecosystem for our customers. As engineers, our team emphasizes architecture, diligent planning, and fast paced execution to achieve scalable growth and develop solutions.Online Roles
"The Zoom team has a solid comfort zone for employees. I feel it from the director of my organization all the way down to how my coworkers and I treat each other. It's a level of trust, concern, and empathy for co-workers on the other end of the line. At Zoom, I feel like I can come to work any day and absolutely bring my best."
Our teams are responsible for developing and improving Zoom's unified communication as a service (UCaaS) products. Through close collaboration, we create the Zoom products you know and love that help people stay connected. In joining the engineering team, you’ll have the chance to work on Zoom products such as meetings, phone, whiteboard, apps, and more.Product Engineering Roles
"There's always that culture of ‘don't worry that you don't know something, we'll get to it.’ That gives you the ability to really build on what you already do know, to figure out what you don't yet know, and to get people involved and really collaborate to find the solution to a problem."
We manage all security applications and approach each task from a digital security perspective to protect Zoom and our customer’s data. Our engineers follow a red team-blue team cybersecurity simulation in which the red team attempts to exploit potential weaknesses using sophisticated attack techniques, and the blue team responds to those attacks.Security Roles
"The culture of Zoom is a culture of care. We want to make sure we care for our customers, we care for the community, and we care for each other as well. Even when the going gets tough, at Zoom, we feel like we are making a difference. When working a job, the two things that I look for are, ‘What difference do you make through the job?’ And ‘What difference does your company make in the world?’ I don’t think I have worked or will work for any other company that will make a bigger impact on the world than Zoom."
President of Product and Engineering
*mix of coding, behavioral, and team collaboration
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“Speaking to the remote work aspect of working at Zoom, I don't feel that as a remote employee, I'm a second class citizen to people who are in office. A lot of communication happens over Zoom Chat and Meetings, which supports this hybrid style of work very well. I really appreciate how Zoom is handling remote work and remote employees.”
“The whole ‘Delivering Happiness’ theme is so true. For me, it's something that's being practiced all the time: it’s about putting yourself first and also putting our partners first. It's really something that's lived, not something we just talk about. I love being part of that. Being remote can make it hard to connect, but being at Zoom doesn't necessarily feel like you're far away from your co-workers.”
“For collaboration and teamwork and Zoom, I feel like everyone is on the same page. Everyone wants to get their hands into the pot and is willing to discuss issues. It's a very open form of communication, where no one should be scared to say anything and every opinion is valid. It doesn't matter what your position is. With remote work, I think Zoom does a great job of making sure people are available, and the team does a really good job of creating good culture.”
“Everyone here has their own unique sense of drive. It’s a team effort: we're not just out there on our own trying to figure it out, and we can rely on each other to help resolve issues. I really enjoy being around other people who take this initiative.”
“‘Zoom Cares’ is our culture. We always try to make sure that the customer is taken care of, and that their issues are dealt with promptly. That's the main basis of the approach we take with customers. The engineering role has helped me grow in a way that through dealing with complex high priority incidents, I’ve become more confident.”
“My favorite part about Zoom is definitely the people. When you talk about what makes a company great, it's the people because ultimately, those are who you're working with every day. I always tell other people - like my family, friends, or strangers - ‘My coworkers are awesome. Their personalities are just amazing.’”
“Zoom is a remote-first company. It's nice that we're able to actually work with the values that we encourage in workplaces around the world. We're at the forefront in the world of remote work and hybrid work. We get serious and awesome things done here. There's a bunch of advantages to remote work, but we really tried to look at disadvantages of remote work and address them to make work better. We're consciously on top of that.”
“When I first got here, they had the slogan of ‘happy’ everywhere. I was like, ‘Okay, this is just verbiage, right?’ But no. It's the culture. It starts from the top down with Eric as a CEO. I was introduced to Eric on the first day. He’s very open – you could talk to him anytime. His desk was right across from mine with just regular pictures, working just like everyone else. There's a reason why we're always one of the top companies for a great place to work because we live, breathe, and actually implement these values in our daily practices.”
“Zoom offers a remote environment in which I feel totally respected and trusted. I feel like every employee is given a lot of room to do what they want, explore, be trusted, and perform as they feel fit or as works best for them without judgment or intrusive oversight. I feel I can sign in, do my best to deliver value, and then sign off at the end of the day feeling like there's just more time and space tomorrow for everybody to do exactly the same. ”
“My favorite part about working at Zoom is that the work that I do impacts so many people. Being able to contribute and make communication even better than it was before is something that's really meaningful to me.”
“Everyone’s very nice and helpful, and also motivated to innovate. Sometimes I’ll just throw an idea out there. It’s very open in that way. You can share your ideas, and we’ll just brainstorm together and come up with an even better solution. And that’s always a really good feeling.”
“Building features for customers requires a lot of thought and discussion before we really implement the feature. That's what I like about working here: every day, there’s some new challenge coming up, and you take time and effort to communicate with your teammates. It’s not just the engineers, but also our designers and product managers. It feels like we're tackling one problem together as a team. All your efforts are going somewhere, and we also get good feedback from the customers.”
“Zoom is such a beautiful product. It's fast, sleek, dependable, and futuristic, and it's an exciting platform to work on. There is also an immensely strong culture at Zoom, filled with good people who care about your mental health and well being.”
“Zoom has shaped me as an engineer because if someone asks a question, I am always willing to lend a hand to answer that question or to find someone who can better answer that question. When it comes to new challenges or new experiences, it's always ‘just go for it.’”
“I'm a remote developer. Zoom gives you that flexibility to design your own schedule, which is a huge plus. Most of my team is fully remote, and timing isn't much of an issue for me. That's something I'm really grateful for.”