Let’s face it, the success or failure of a sale usually comes down to one thing — the pitch. Unfortunately, an effective pitch is hard to perfect, and more importantly, many don’t have the information they need to enhance their sales process.
However, artificial intelligence (AI) may hold the answers — after all, 88% of chief sales officers (CSOs) have already invested in or are considering investing in AI analytics tools and technologies. To help our customers take advantage of this exciting technology, we’ve developed new features for our recently released conversational intelligence software, Zoom IQ for Sales.
Here are some game-changing new features to help your sales teams improve their performance and enhance customer experiences.
Zoom Phone availability
While using video meetings for sales calls has taken off, many sales teams still heavily rely on phone to connect with customers. We’ve made Zoom IQ for Sales available for Zoom Phone to help sales teams enhance their performance and improve the customer journey, whether they connect via phone or video.
And best of all, team leaders and admins can use this conversation intelligence solution to see data and insights exclusively for meetings or phone conversations or both meetings and phone conversations to help them fine-tune their sales strategies.
Native integration with Microsoft Dynamics 365
Customer relationship management (CRM) integrations are essential for modern businesses, especially if you want to maximize the value of conversational intelligence platforms. We’ve created a native integration that allows Microsoft Dynamics 365 admins to integrate Zoom IQ for Sales into their accounts.
This syncs Zoom IQ for Sales data with the deal progress data and provides enhanced analytics. By combining the latest opportunity data with the conversations that have happened throughout a deal, you’ll get a holistic sense of the health of that opportunity and your overall pipeline.
Best practices for Zoom IQ for Sales e-book
Introducing your team to a new tool can present unique challenges. But you’re in luck — we’ve put together all the best practices for onboarding Zoom IQ for Sales to help get your team started on the right foot!
This e-book provides battle-tested best practices for onboarding Zoom IQ for Sales in your sales team to help ease pushback and increase adoption. Use this e-book to:
- Explain how Zoom IQ for Sales works and the benefits for your team
- Discover strategies for introducing employees to the solution and increasing its use
- Get tips for leveraging Zoom IQ for Sales to aid in personal and team development
Discover the power of Zoom IQ for Sales
Want to learn more about how Zoom IQ for Sales provides critical data and insights to help enhance employee performance, improve customer experiences, and provide important context for critical decisions? Read this blog, or visit our Zoom IQ for Sales webpage.